Are you looking for a work environment where there is an atmosphere of tranquility and pleasure, where it is possible to take time with patients, a place of openness and proximity where the human being is celebrated? Do not search anymore. You are in the right place.

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The Vaudreuil-Soulanges Palliative Care Residence's mission is to provide palliative care to terminally ill people of all ages in order to promote an end of life with dignity and serenity. Located in a peaceful environment, the House has twelve perfectly equipped individual rooms. We offer professional care focused on comprehensive support for sick people, their family members and loved ones.

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Overview of responsibilites

 

Under the organizational responsibility of Senior Management, the Director of Nursing is responsible for managing all care activities and clinical services offered to people at the end of life as well as to their loved ones.  He/she leads a non-unionized care team, accompanied by his/her assistant. The Director of Nursing also works closely with the Human Resources department. What's more, through the Alliance des Maisons de soins palliatifs du Québec, the Director of Nursing develops collaborative relationships, mutual support and shared training among qualified colleagues. The Director of Nursing is responsible for directing, planning, organizing and delivering the above-mentioned activities and services, within set budgets and in accordance with the values and principles of the Residence.  He/she ensures that the mission and vision of the VSPCR are achieved. In addition, he/she ensures the continuous improvement of the work environment for all VSPCR employees, by applying human resource policies and practices.

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Type of schedule

Full-time

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TECHNICAL ASPECTS OF THE POSITION:

• Promote the values specific to palliative care residences, i.e. a living environment where patients and families are at the heart of our actions. An environment where each individual's unique personality is respected as they live out their final days.

• Assess each patient's needs in terms of nursing and psychosocial care as well as family services, and identify the resources required;

• Measure the effectiveness of nursing and psychosocial patient care activities and family services;

• Ensure a safe environment for the Residence’s clientele particularly with regard to infection, fall and wound prevention, incident and accident follow-up, and confidentiality.

• Ensure accountability for quality through monitoring mechanisms such as certification, and through rigorous reporting to senior management on quality-of-care indicators and incident-accident data.

• Document any problematic situations related to quality of care or sentinel events, analyze these situations and implement corrective measures. Inform general management of any unusual situations.

• Manage all complaints concerning the quality of care and services and report them to senior management.

• Ensure the confidential updating and transmission of customer satisfaction surveys.

• Implement strategies that align with organizational priorities and improve results, and communicate these clearly and convincingly;

• Manage the development, implementation and evaluation of care programs applicable to the Palliative Care Residence.

• Analyze and follow up on accident reports (AH-223) and investigate incidents and accidents;

• Complete follow-ups required to comply with accreditation regulations;

• Ensure that the admission process runs smoothly, while respecting the pace specific to palliative care residences.

• Work together with the other directors of the Vaudreuil-Soulanges Palliative Care Residence (VSPCR) to ensure continuity of care;

• Assume full responsibility for the management of human resources under his/her charge, which includes:

  • Anticipating human resource requirements for the patient services team according to the approved organization plan;

  • Recruiting, selecting and integrating new staff required for psychosocial care and services;

  • Setting clear expectations, supervising and evaluating staff performance;

  • Mobilizing employees to gather their input and ideas in order to build cohesive teams in a harmonious working environment;

  • Implementing work schedules and authorizing replacements, time sheets, absences, leaves, vacations, etc.;

  • Maintaining and updating a directory of nurses qualified to carry out activities referred to in section 36.1 of the Nurses Act;

  • Participating in employer branding and developing employee loyalty and retention strategies;

  • Promoting versatility and mobility among employees;

  • Contributing to the role of care volunteers.

  • Managing the continuous improvement and training program for care teams.

• When it comes to providing training to members of the care team, ensure the best conditions are in place to:

  • systematically identify training needs and the actions required to meet said needs;

  • allow key people to develop their skills and put a talent identification process into place to bring out the full potential of these employees;

  • duly invest time and resources in establishing and implementing training programs for staff and volunteers with a view to supporting and enhancing their skills;

• Ensure the smooth running of the trainee program (nurse, nursing assistant, orderly), including working with educational institutions;

• Encourage and facilitate interdisciplinary work;

• Ensure the supply of medical equipment, in accordance with the agreement entered into with the CISSS-MO;

• Maintain and manage medical archives.

• Lead the development and revision of policies, procedures, protocols and regulations related to end-of-life care;

• Ensure compliance with policies, procedures, protocols (clinical and administrative) and rules of care, in conjunction with medical team leaders and the Assistant Director of Nursing;

• Identify opportunities for innovation and obstacles, and propose creative approaches;

• Demonstrate and promote rigorous management of financial and organizational resources, including regular reporting and justification of variances;

• Make difficult decisions and support required actions;

• Ensure that the Assistant Director of Nursing is able to professionally support (coaching) and help nurses in finding clinical solutions through patient records;

• Plan and organize recognition activities for nursing and psychosocial staff;

• Demand the respect of rigorous ethical and professional standards both from oneself and from the team;

• Provide expertise and insights to support the development of organizational strategies, as a member of the Executive Committee;

• Participate in meetings of the Board of Directors, upon request;

• Participate in the committees of the Alliance des maisons de soins palliatifs du Québec and contribute to the regional and provincial outreach of palliative care;

• Collaborate in collecting customer satisfaction information and conduct follow-ups when appropriate;

• Build and maintain effective and collaborative networks and relationships with peers, colleagues and functional communities with a view to helping achieve the Residence's strategic and operational objectives;

• Perform any other related duties at the request of his/her superior.

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BEHAVIOURAL ASPECTS TO BE DEMONSTRATED

• Rally, stimulate and motivate staff in achieving objectives and respecting the standards, policies, practices and values of the Residence;

• Embody commitment to services that are focused on patients, their families, citizens and public interest;

• Act as a coach, guide and advisor to his/her staff through support, recognition and involvement, with a view to maximizing each person's contribution;

• Know how to adopt a collective approach and promote teamwork with physicians and other professionals in order to provide the tools needed to achieve quality standards of care;

• Demonstrate assertiveness, listening skills, respect, trust and openness towards others;

• Demonstrate resilience and mastery, and maintain a positive attitude;

• Possess the necessary skills to ensure clear, fluid, transparent and honest communications;

• Possess the ability to analyze and summarize;

• Possess the capacity for introspection, confidence, self-control and stress management;

• Possess good planning and organizational skills;

• Demonstrate integrity, rigour and professionalism;

• Be able to tackle multiple tasks head-on in a high-pressure environment;

• Demonstrate autonomy and initiative;

• Have a great concern and respect for confidentiality.

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EDUCATION AND EXPERIENCE

• Bachelor's degree in Nursing

• Member of the O.I.I.Q.;

• Minimum 5 years of nursing experience;

• Mastery of French, both spoken and written;

• Good knowledge of English

• Good knowledge of the MS Office suite;

• Experience in managing staff within a nursing organization (an asset).

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BENEFITS:

Opportunity to work with a respectful team focused on the Residence’s mission/quality of patient care and services;

Opportunity to influence and build, and to develop one's skills;

Vacation: 6 weeks after one year of service;

3 sick days and 2 personal days;

Health insurance, life insurance, travel insurance and long-term disability insurance plans that apply to all permanent employees holding a position after 1 month of service (for full-time employees). 50% of insurance is paid by the employer;

Desjardins Voluntary Retirement Savings Plan (VRSP);

Free parking;

Possibility of obtaining hot meals at a low cost in the dining room and free coffee/tea/herbal tea at all times.

 

Please send your CV to the attention of Chantal Legault, Assistant Executive Director at the following address: clegault@mspvs.org